1. Scope & provider
These Terms of Sale govern the purchase of a FloatyNote software license from snekmedia GmbH, Paulustorgasse 8, 8010 Graz, Austria (“we”, “us”), via floatynote.com. Deviating terms of the customer do not apply unless we agree to them in writing.
2. Product
FloatyNote is a macOS application. We offer a 14-day free trial and a one-time paid license that unlocks continued editing after the trial. The license is perpetual for the purchased major version line and includes its updates, as described on the website at the time of purchase.
3. Formation of contract
Presenting the product on the website is an invitation to purchase, not a binding offer. By completing checkout (operated by Stripe) and clicking the payment button, you make a binding offer to buy. The contract is concluded when we confirm the order and/or deliver the license key by email.
4. Price & payment
The price shown is USD 9, inclusive of any applicable VAT (the rate is determined from your billing country at checkout; EU business buyers with a valid VAT ID may be invoiced under the reverse-charge procedure). Payment is processed by Stripe using the methods offered at checkout. A VAT invoice is generated and emailed automatically.
5. Delivery
Delivery is digital: after successful payment, your personal license key is sent to the email address used at checkout, together with a download link. Keep the key safe — it is registered to your email address. If it does not arrive, check spam or contact [email protected] and we will re-send it.
6. License terms
Upon full payment you receive a non-exclusive, non-transferable right to use FloatyNote for your own purposes. You may not resell, sublicense, or distribute the license key. The software is licensed, not sold; all intellectual-property rights remain with us.
7. Right of withdrawal (consumers)
If you are a consumer, you generally have the right to withdraw from this contract within 14 days without giving reasons.
Early expiry for digital content: Because FloatyNote is digital content supplied without a physical medium, the right of withdrawal expires once performance has begun, provided you (a) expressly consented to us beginning performance before the withdrawal period ends, and (b) acknowledged that you thereby lose your right of withdrawal (§18 para 1 no 11 FAGG). You give this consent and acknowledgement at checkout / by downloading and activating the license. Until performance begins, you may withdraw by an unequivocal statement to [email protected].
Note for review: ensure the checkout actually captures the express consent + acknowledgement referenced above, and attach a model withdrawal form.
8. Warranty
Statutory warranty rights (Gewährleistung) under Austrian law apply. We do not warrant that the software is error-free or fits every purpose; the trial lets you verify suitability before buying.
9. Liability
We are liable without limitation for intent and gross negligence and under the mandatory Product Liability Act. For slight negligence we are liable only for breach of a material contractual obligation and limited to the foreseeable, typical damage. Liability for loss of your notes is excluded to the extent legally permissible — your note is a local file you control and should back up.
10. Applicable law & jurisdiction
Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. For consumers, mandatory protective provisions of their country of residence remain unaffected. For merchants, the exclusive place of jurisdiction is the court competent for the registered seat of snekmedia GmbH (Landesgericht St. Pölten).